Privacy Policy
Introduction
This Privacy Policy describes how EFEX (Farhad Exchange) collects and processes your personal information through the EFEX (Farhad Exchange) websites that reference this Privacy Notice.
This Privacy Policy applies to all platforms, websites, and departments of EFEX (Farhad Exchange) and EFEX (Farhad Exchange) Operators. By using EFEX (Farhad Exchange) Services, you are consenting to the collection, storage, processing, and transfer of your personal information as described in this Privacy Policy.
Definitions
1. EFEX (Farhad Exchange) refers to the EFEX (Farhad Exchange) websites which domain name includes farhad-exchange.com , https://www.efex.pro designed to provide EFEX (Farhad Exchange) services.
2. EFEX (Farhad Exchange) provides an online trading platform for digital currency trading and virtual financial assets or cryptocurrencies and digital currency-related derivatives.
3. EFEX (Farhad Exchange) Services refers to the various services EFEX (Farhad
Exchange) provides to the users based on the Internet or blockchain
technologies.
4. All-natural or legal persons with an account on the EFEX (Farhad Exchange)
website who have access to or use the services on this website and are subject to
the terms and conditions set by EFEX (Farhad
Exchange) are called users.
Users authentication
1. Registration on the EFEX (Farhad Exchange) website is considered as users' consent to provide the personal information required for authentication. Such information is based on the recommendations of the respected cyber police to comply with the laws related to money laundering, fraud, phishing, and verifying users' identities.
EFEX (Farhad Exchange) collects such information under its privacy policy and shares it with legal authorities as needed. In addition to providing such information, users agree to record information following international data storage industry standards when their account is active.
2. Items required for user authentication include identification documents (national card, identity card, passport, certificate, end of military service card) and name and surname, national number, date of birth, email address, contact information, username, and other information is collected at the time of registration but is not limited to what is stated. Therefore, the users implicitly confirm their accuracy when providing the required information.
3. If it is not possible to access the user with the contact information provided, the user is solely responsible.
4. The information entered by the user during ordering or registration on the
website is entirely confidential and will not provide to any third party, except by
a court letter or a written request of the
esteemed police of the Iran.
FEX Wallet Privacy Policy
- FEX Wallet respects and protects the information and privacy of users who use this application.
mation collected by FEX Wallet from users includes: information related to crashes and bugs that occur in the application and information that helps diagnose and solve problems, which may include the user's device model, operating system version, and application version used by the user.
- FEX Wallet does not request or collect any information about your wallet's private
key, specified pin for the application, or your identity credentials.
Account security
EFEX (Farhad Exchange) is committed to maintaining the security of deposited funds and protecting users' information in existing standards. However, the actions of individual users may carry risks, so it is necessary that users treat their account information (such as username, password, and OTP code) as confidential information and do not disclose this information to any third party.
Each user's right to use the website is his own, and each user is responsible for using his/her username, password, and mobile number.
The user acknowledges that he/she is responsible for all transactions made from the account and does not have the right to give his / her account information to a third party to use the website. EFEX (Farhad Exchange) will not be liable for any loss or consequences resulting from the authorized or unauthorized use of users' accounts.
Users agree to accept responsibility for any damages resulting from third-party access to their account information and damages caused to them by a third party or third-party system using their account. EFEX (Farhad Exchange) will not be liable for damages or other legal obligations regarding damages resulting from the above conditions.
Users are responsible for maintaining and protecting the passwords, access codes, user information, and log-in information (All "Passwords") provided to or generated in connection with them.
Misuse of EFEX (Farhad Exchange) services in any way, use of services disruption, use of malicious and spyware programs, attempts to log in to a user account other than the usual method for users, use of bots and any harmful method to access site information, programs, and its contents, disrupting and imposing additional burden on any of EFEX (Farhad Exchange) services and servers are prohibited through any system and network. EFEX (Farhad Exchange) will block the infringing user's account if it observes such activities and will pursue the cases legally.
By creating a EFEX (Farhad Exchange) account, the users at this moment agree to the following:
1. The users should choose a password no longer used on other websites or online services.
2. Users Protect their accounts on EFEX (Farhad Exchange) website by protecting their passwords and restricting access to their accounts.
3. In case of any unauthorized use or log-in to the EFEX (Farhad Exchange) account or violation of any other security rules, the users will immediately notify EFEX (Farhad Exchange) support.
Network security
EFEX (Farhad Exchange) does its best to create a secure network environment for users to use. However, it is impossible to guarantee that the website or servers are free of viruses or potentially harmful agents.
In this regard, users must use the original software to check and eliminate any virus on the pages downloaded from the website.
Can Children Use EFEX (Farhad Exchange) Services?
EFEX (Farhad Exchange) does not allow anyone under the age of 18 to use EFEX (Farhad Exchange) Services.
What About Cookies and Other Identifiers?
We use cookies and similar tools to enhance your user experience, provide our services, and understand how customers use our services so we can make improvements.
The cookie banner on your browser will tell you how to accept or refuse cookies.
What Information Can I Access?
Users can access their information on the website, including name, number, address, payment methods, account information, and transaction history.
Users rights
Right to access: Users have the right to access personal information as well as their order history in the account.
Right to rectify: Users have the right to correct user information such as mobile number, email address, and password.
How to handle the affairs of deceased users:
Whenever a person dies, if he has property, his heirs can divide the property among themselves according to the law and rules of inheritance after receiving the certificate of the monopoly of inheritance.
Therefore, EFEX (Farhad Exchange) undertakes to provide the user's information to his heirs after going through the legal steps of inheritance.